PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Payment

We accept Visa, MasterCard, American Express and Discover through either PayPal or a separate third party vendor. We DO NOT ACCEPT international credit cards. Please note, PayPal's buyer and seller protection policies require that we ship to the confirmed address used at the time a payment is made. If you'd like your purchase shipped to a non-confirmed address (new construction, rental property, etc) contact us and we will have a credit card invoice sent to your inbox.

Sales Tax

Items being picked up at our retail location or shipped inside the State of Michigan are subject to the Michigan Resident Sales Tax of 6.0%.

Returns

If an item is purchased in error and/or exhibits no signs of damage the customer will be responsible for shipping the item to our store in Niles, Michigan using the same packaging and method of transportation as was used when the product was delivered. These items will be subject to a 20% restocking fee. The original shipping charges are not refundable. A credit will be issued after the item has been received and inspected.

Damage

Despite our best efforts to the contrary, items will occasionally be damaged in transit. We fully insure each shipment and will gladly work with you to ensure that the situation is resolved to your satisfaction. Typical remedies include a replacement unit or parts, a full or partial refund, or a damage allowance. To ensure fairness for all involved parties we ask that you carefully open and inspect each package for both internal and external damage prior to accepting the delivery. If any damage is found we ask that you refuse the delivery, noting the damage on the Bill of Lading and contact us within 48 hours (Excluding holidays and weekends). If delivery is refused we will ship a replacement item as soon as possible. If damage is discovered after the items have been signed for as being in good order our options will be greatly limited, so again, we ask that you inspect each and every package prior to accepting delivery. Our ability to resolve the issue is directly related to when the damage was noticed so PLEASE inspect each item prior to signing the delivery receipt.

Shipping Policy

Unless otherwise noted, shipping rates are included as a flat fee in the individual listing.

We do not ship outside the Continental United States, nor do we ship to PO, APO, or FPO boxes. Smaller items will be shipped via UPS Ground while larger items will be shipped through our network of interstate common carriers. Please note, items shipped via common carrier will be considered residential curbside delivery. This means, quite literally, that your items will be delivered to the curb in front of your home. It does not include moving the item into your home, garage, or other location nor does it include any type of installation. The carrier will call to schedule a delivery appointment once the product has arrived at your local/regional terminal. A signature is required at time of delivery. Please include a daytime phone number with your shipping information. Extraordinary delivery locations (such as an island or mountaintop) may create additional delivery charges. If you suspect your delivery address is unusual please let us know at the time you place your order.

Destination Fees

Destination fees are intended to cover the costs associated with making an item available for pickup at our retail location and will only be applied in those instances where the customer desires to pick the items up rather than have them delivered. Costs are per item unless otherwise noted:

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Red Tag Appliance. The collective work includes works that are licensed to Red Tag Appliance. Copyright 2003, Red Tag Appliance ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Red Tag Appliance or purchasing Red Tag Appliance products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Red Tag Appliance or to purchase Red Tag Appliance products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Red Tag Appliance. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of Red Tag Appliance used in the site are trademarks or registered trademarks of Red Tag Appliance


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied unless specifically stated to the contrary within the individual item description. To the fullest extent permissible pursuant to applicable law, Red Tag Appliance disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Red Tag Appliance does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Red Tag Appliance does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
Red Tag Appliance shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Red Tag Appliance has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a Red Tag Appliance product is mistakenly listed at an incorrect price, Red Tag Appliance reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Red Tag Appliance reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Red Tag Appliance shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Red Tag Appliance without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
Red Tag Appliance may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Red Tag Appliance.


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of Michigan, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Red Tag Appliance products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Red Tag Appliance products) must be commenced within one (1) year after the claim or cause of action arises. Red Tag Appliance's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Red Tag Appliance may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Red Tag Appliance or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
Red Tag Appliance does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Red Tag Appliance is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Red Tag Appliance reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Red Tag Appliance in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless Red Tag Appliance, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, Red Tag Appliance may link to sites operated by third parties. However, even if the third party is affiliated with Red Tag Appliance, Red Tag Appliance has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Red Tag Appliance. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Red Tag Appliance seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).